Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) Practice Exam 2025 - Free Dynamics 365 Customer Service Practice Questions and Study Guide

In the context of using the Dynamics 365 Customer Voice connector in Power Automate, the two actions that are primarily available are creating an invitation and sending surveys.

Creating an invitation is crucial because it allows you to generate and manage the invitations that are sent to respondents. This action sets the stage for engaging with customers effectively by inviting them to participate in surveys that can yield valuable feedback.

Sending a survey complements the invitation process, allowing the actual survey to be distributed to the invited participants. Effectively, you generate a channel for feedback by creating invitations and then employing those invitations to send out the survey.

The other options either interchange actions incorrectly or involve actions that are not part of the standard functionalities provided by the Dynamics 365 Customer Voice connector in Power Automate. Therefore, while the connector focuses on inviting participants and distributing surveys, other combinations do not align as closely with the correct functionalities available in the tool.